Reservation related

Can I cancel/ amend booking?

Yes, but subject to amendment and cancellation charges. Details please see Amendment Policy and Cancellation Policy.

If I'm sick or not feeling well, can I cancel my booking?

If unable to cruise please inform Dream Cruises or your Travel Agent immediately. Cancellation penalties may apply.

If I arrive at the Pier late (i.e. ship has departed), can I fly to next port to board the ship?

It may be possible but at guests own expense.

Any age limitation / condition limitation?

Age
The minimum age onboard is 6-months. To remind the senior passengers better travel with accompany (families) and ensure the status.
Any guests under the age of 18 must be accompanied by a parent / adult / legal guardian 18 years. We do not offer any Guardian Consent Form for those who are not travelling with parents/ legal guardian.

Pregnancy
Permitted to board if pregnant for 24 weeks or less on day of disembarkation.

What is the policy for school groups or minors under 18 years travelling together?

One adult / guardian/ teacher 18 years+ can escort up to 3 children (minors) under 18 years with the authorization from their parents and/or certified caregiver. At least one adult 18 years+ must be in each stateroom.

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