Money and Gratuities

What will be the mode of payment onboard?

Credit card/debit card or cash payment.

Supported card type

We accept the following credit cards (CUP): Visa, MasterCard, JCB, American Express and Alipay. Debit cards are also accepted. 

Can I withdraw cash at Front Counter/Reception or at a ATM onboard?

Front Office/Reception offers a currency exchange service. There are no ATM’s onboard. 

Can I convert the unused onboard Credit to Cash?

Onboard Credit is strictly nonrefundable or redeemable for cash. Please refer to Privileges for detail. 

Is there any credit card pre-authorization upon check-in? If there is, how much is the authorization hold?

It is not mandatory to provide credit card / debit card or cash deposit to establish onboard account. However, pre-authorization will facilitate faster Express check-out and final settlement of your account on the last day of your cruise. The minimum amount for 6D5N will be HKD 6,000 and 3D2N will be HKD 3,000.

What are gratuities?

Dream Cruises charges a per person gratuity as part of our cruise offering. The gratuity will be charged onboard to our guests’ stateroom folio at the end of the cruise when the guest settles their onboard expenses. Gratuities charge policy is subject to change at any time.

Gratuities of cruises from Hong Kong or Nansha (per person per night) are listed below.

Garden Penthouse (DGP)
Aged 13 and over: HKD 130; Aged 7-12: HKD 65; Kids below 7: N/A

Dream Suite (DES/DDS/DSA/DSS)
Aged 13 and over: HKD 130; Aged 7-12: HKD 65; Kids below 7: N/A

Palace Suite (DPS)
Aged 13 and over: HKD 130; Aged 7-12: HKD 65; Kids below 7: N/A

Balcony Deluxe Class (BDA/BDS)
Aged 13 and over: HKD 110; Aged 7-12: HKD 55; Kids below 7: N/A

Balcony Class (BSA/BSS)
Aged 13 and over: HKD 110; Aged 7-12: HKD 55; Kids below 7: N/A

Oceanview Class (OSA/OSS)
Aged 13 and over: HKD 110; Aged 7-12: HKD 55; Kids below 7: N/A

Inside Class (ISA/ISS)
Aged 13 and over: HKD 110; Aged 7-12: HKD 55; Kids below 7: N/A

Gratuities of cruises from Singapore (per person per night) are listed below.

Garden Penthouse (DGP)
Aged 13 and over: SGD 25; Aged 7-12: SGD 12.5; Kids below 7: N/A

Dream Suite (DES/DDS/DSA/DSS)
Aged 13 and over: SGD 25; Aged 7-12: SGD 12.5; Kids below 7: N/A

Palace Suite (DPS)
Aged 13 and over: SGD 25; Aged 7-12: SGD 12.5; Kids below 7: N/A

Balcony Deluxe Class (BDA/BDS)
Aged 13 and over: SGD 20; Aged 7-12: SGD 10; Kids below 7: N/A

Balcony Class (BSA/BSS)
Aged 13 and over: SGD 20; Aged 7-12: SGD 10; Kids below 7: N/A

Oceanview Class (OSA/OSS)
Aged 13 and over: SGD 20; Aged 7-12: SGD 10; Kids below 7: N/A

Inside Class (ISA/ISS)
Aged 13 and over: SGD 20; Aged 7-12: SGD 10; Kids below 7: N/A