Money and Gratuities

What will be the mode of payment onboard?

Genting Dream: Credit cards (Visa, Master Card, Union Pay International - UPI, Diners, JCB or American Express), debit cards (Visa, Master Card or Union Pay International - UPI), EWallets (Alipay CN, Apple, Android or Samsung), cash (SGD or foreign currencies) and Genting Points.


World Dream: Credit cards (Visa, Master Card, Union Pay International - UPI, JCB or American Express), debit cards (EPS, Octopus, Visa, Master Card or Union Pay International - UPI), EWallets (Alipay CN & HK, Apple, Android, Samsung or Wechat CN), cash (HKD or foreign currencies) and Genting Points.

Supported card type

Genting Dream: We accept the following credit cards (CUP): Visa, Master Card, Union Pay International - UPI, Diners, JCB or American Express. Debit cards (Visa, Master Card or Union Pay International - UPI) are also accepted.


World Dream: We accept the following credit cards (CUP): Visa, Master Card, Union Pay International - UPI, JCB or American Express. Debit cards (EPS, Octopus, Visa, Master Card or Union Pay International - UPI) are also accepted.

Can I withdraw cash at Front Counter/Reception or at a ATM onboard?

Front Office/Reception offers a currency exchange service. There are no ATM’s onboard. 

Can I convert the unused onboard Credit to Cash?

Onboard Credit is strictly nonrefundable or redeemable for cash. Please refer to Privileges for detail. 

Is there any credit card pre-authorization upon check-in? If there is, how much is the authorization hold?

It is not mandatory to provide credit card / debit card or cash deposit to establish onboard account. However, pre-authorization will facilitate faster Express check-out and final settlement of your account on the last day of your cruise.

Guests may log in to Quick Pay – Self Check Out system to apply pre-authorization by scanning the Quick Pay QR codes onboard. For World Dream, guests also have the option to sign up for the pre- authorization at the moment they get their Stateroom Access Card at the embarkation hall.

For optimal onboard experience of guests, there is also minimum pre-authorization amount as follow (may adjusted at the discretion of ship management on case by case basis):

- 5 or 6 night sailings: HKD 5,000 / SGD 250
- 3 or 4 night sailings: HKD 2,000 / SGD 200
- 2 night sailings: HKD 2,000 / SGD 150
- 1 night sailings: HKD 1,000 / SGD 150

What are gratuities?

Dream Cruises charges a per person gratuity as part of our cruise offering. The gratuity will be charged onboard to our guests’ stateroom folio at the end of the cruise, when the guest settles their onboard expenses.

STATEROOM TYPE WORLD DREAM (2 YEARS OR ABOVE) GENTING DREAM (2 YEARS AND ABOVE) BELOW 2 YEARS OLD
Palace Villa HKD150 SGD26 N/A
Palace Penthouse
Palace Deluxe Suite
Palace Suite
Balcony Deluxe Class HKD120 SGD21
Balcony Class
Oceanview Class
Inside Class

*Above are per person per night, policy is subject to change at any time.

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