What’s the procedure to settle bill and get back the travel document?
Once you have settled your stateroom account, you can then collect your travel document.
Disembarkation will only commence right after ship clearance is obtained from local Authorities.
Does Genting Dream offer early disembarkation/ easy walk-off?
Dream Palace guests will have priority disembarkation arrangement. But still it is subject to immigration procedure.
May I know the contact details for lost and found (post sailing)?
Please contact Customer Service.
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Dream Cruises is Asia’s luxury cruise line that aims to redefine vacation travel with a transformational journey at sea. Our two luxury cruise ships, Genting Dream and World Dream, are vessels designed for your dreams – featuring the comfort of authentic Asian hospitality combined with only the finest experiences from around the world.
Join us and create our dream together.
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