First-time Cruiser Guide

Check what to prepare for a most enjoyable cruise! Here’s an easy guide for required travel documents, what’s included in the cruise fare, cruise activities, and a few restrictions, so you can plan well for your upcoming holiday on Dream Cruises.

First-time Cruiser Guide

Check what to prepare for a most enjoyable cruise! Here’s an easy guide for required travel documents, what’s included in the cruise fare, cruise activities, and a few restrictions, so you can plan well for your upcoming holiday on Dream Cruises.

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What travel documents and visa should I prepare?

Please ensure that your passport has at least 6 months validity from the end of your desired cruise.

Regarding visas at our ports of call, Travel Document Requirements can be downloaded from the links below. Such information is for reference only, since visa requirements are subject to change by respective countries at any time without our knowledge.

Guests are responsible for identifying and obtaining all required travel documents before departure. Should guests fail to produce such documentation at embarkation, they may be denied boarding with no refund or compensation provided.

Explorer Dream
Ex-Australia / New Zealand Itinerary
– Immigration Requirements
– 7-Night Australian Discovery I
– 7-Night Australian Discovery II
– 7-Night New Zealand Adventure III
– 7-Night New Zealand Adventure IV
– 7-Night New Zealand Adventure V
– 7-Night New Zealand Adventure VI
– 7-Night Tasmania Explorer I
– 7-Night Tasmania Explorer II
– 21-Night Odyssey To Australia • Asia
– 20-Night Wonder Of Australia • Asia
– 7-Night Australia – New Zealand Cruise
– 7-Night New Zealand – Australia Cruise

Ex-Shanghai / Tianjin Itinerary
– Immigration Requirements
– Japan Cruise

Genting Dream
– Immigration Requirements (1 November 2018 to 31 December 2019)

World Dream
– Immigration Requirements
– 1-Day Greater Bay Cruise
– 2-Night Hong Kong Weekend Cruise
– 5-Night Vietnam Cruise, Hong Kong Departure
– 5-Night Japan Cruise, Hong Kong Departure*

*For landing in Japan ports of call, passengers are required to prepare a photocopy of passport (bio data page) in A4-size paper.

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Are there any age or pregnancy restrictions?

Age Limit:

The minimum age that is allowed onboard is 6 months. Meanwhile, we encourage our senior guests to travel accompanied by family during the cruise.

Guests under 18 years of age must be accompanied by an adult, parent, or legal guardian at least 18 years of age. We do not offer any Guardian Consent Form for those who are not travelling with parents/ legal guardians.

One adult/ guardian/ teacher who is aged at least 18 years can escort up to 3 children (minors under 18 years of age), provided they carry authorization from the parents and/or certified caregiver. At least one adult 18 years or older must be in each stateroom.

Pregnancy:

Expectant guests are permitted to board only if pregnant for less than 24 weeks on the day of disembarkation. They agree to submit — on demand and prior to embarkation — a physician’s valid document that:

1. Verifies that the pregnancy is less than 24 completed weeks by disembarkation date, and —

2. Certifies that guest is fit to travel.

Failure to produce such document/s may result in the cancellation of the cruise reservation without refund, compensation, or payment depending on the timing of the cancellation as set forth in our Cancellation Policy.

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Is there a special fare for Infants and Children? How much for the gratuity?

Infants and Children Fare:

Special fares apply to infants and children, varying per cruise deal/ promotion (please check each promotion’s Terms & Conditions). They are differentiated as:

1. Infant: Guests under 2 years old
2. Child: Guests who are 2 to 11 years old

Gratuity:

Dream Cruises charges a per person gratuity as part of our cruise offering. The gratuity will be charged onboard to our guests’ stateroom folio at the end of the cruise, when the guest settles their onboard expenses.

For itineraries booked on or after 25 February 2018:

Stateroom Type World Dream (2 years and above) Genting Dream (2 years and above) Explorer Dream (2 years and above) Below 2 years old
Palace Villa HKD150 SGD26 HKD 150 / AUD 25 N/A
Palace Penthouse
Palace Deluxe Suite
Palace Suite
Balcony Deluxe Class HKD120 SGD21 N/A
Balcony Class HKD 120 / AUD 20
Oceanview Class
Interior Class

*Above rates are per-person and per-night. Gratuity policy is subject to change at any time.

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What’s included in my cruise fare?

When you book direct online, your cruise fare will already include port charges, taxes, and fees. These exclude gratuities, which can be added to your booking as you’re booking online or paid onboard.

Your booking comes inclusive of:

- Your choice comfortable accommodation
- Sumptuous meals at inclusive restaurants
- World-class entertainment
- Access to beautifully designed leisure facilities

 

To enjoy as many facilities as possible, we recommend that you plan strategically which areas of the ship to visit according to your schedule and each amenity's operating hours. You can book activities, events, and venues at our Service Counter once onboard.

 

Discover more cruise experiences at www.dreamcruiseline.com/en/cruise-experiences.

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How to book Shore Excursions and other add-ons?

Shore Excursions

When the ship docks at a new port, one of the best ways to explore is through a shore excursion. You can choose based on interest, activity level, or at your request, customizable to your group. Dream Cruises offers a variety of shore excursions that will take you to memorable sites to experience the local culture at each destination.

We advise that you book your excursions through Dream Cruises, as our trusted tour operators have been carefully selected to meet high standards. Every effort is made to ensure that each tour operates safely and is coordinated with our shipboard team. In the event your return from a tour is delayed, Dream Cruises is able to closely monitor, and hold the ship for you if necessary.

Click on your desired ship to book shore excursions now:

For other add-on items, please visit shop.gentingcruiselines.com.

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